Latest Job Listing

Marketing and Membership Executive

Company Name Goodness Graciously Pte Ltd
Location Work From Home, Singapore
Date Posted 1 January 2021
Category Agriculture / Dairy Based
Job Type Permanent Part Time
Job Functions Marketing
Salary Negotiable

Description

Membership and Marketing Executive Job Description

Job Responsibilities

  • Foster and maintain good relationship with customers/members to retain and protect our customer base against attrition.
  • Effective handling of all customers’ enquiries, feedbacks and complaints in a professional manner.
  • Accurate & timely maintenance of customers’ data via the CRM system.
  • Provide regular feedback to farmers on customers’ feedback and experience of our products and services.
  • Drive Social Media platforms
  • Source for content from Farm Manager
  • Plan quarterly social media content in advance
  • Respond to members queries and comments via Whatsapp and social media
  • Proficient experience with email marketing software.
  • Performs day-to-day execution of CRM and email marketing activities to drive business growth; including list management and data pulls, set-up, testing, execution, reporting and optimization.
  • Responsible for the development, implementation, and reporting of CRM campaigns performance and overall effectiveness; including summarizing the key insights and offering recommendations
  • Attend the farm on a quarterly basis to understand farming process and get updates for social media content
  • Participate in Volunteer work on behalf of the company such as delivery of veg to the needy

 

Job Skills Required

 

  • Excellent written and verbal communication skills
  • Good analytical and inductive/deductive reasoning skills
  • Good negotiation and consensus building skills
  • Able to build and maintain open and trusting relationships with internal and external stakeholders

Able to multitask, work under pressure, and highly motivated to achieve optimum results

Additional Info

Goodness Garciously Pte Ltd is a vegetable farming company that has started a vegetable box scheme with naturally grown vegetables from our farm in JB and we’re delivering it to our members here in Singapore. Our system of growing is called Community Supported Agriculture and it creates a direct relationship between us and our members, the customer.

This position requires approximately 1-2 hours of work/day responding to members feedback, organising weekly members communications and managing the companies social media platforms.

So, if you're interested in joining a social enterprise on a mission to make organic vegetables more accessible, please drop us a line.
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